Frequently asked questions

1. What's the price of your machines?

2. What materials do you use or are available for my machine?

3. How can I order a machine from you?

4. How do you accept payments?

5. Can I cancel an order?

6. Do you offer any warranty for your machines?

7. Do you ship your machines to my country? How do you ship them?

8. Do you offer a refund if I don’t like the machine?

9. Do you sell your machines to professionals only?

10. Do you build handpoking tools, too?

11. Do you build rotary machines?

12. I like one of the machines from the picture gallery, could you build another one like that for me?

13. Do you sell spare machine parts?

14. Do you rebuild or repair machines not built by you?